All clients start out in Production. The initial implementation is on average 90 -120 days and our Client Success Team is there every step of the way. Production may include:

  • 3D modeling and rendering
  • Data feed implementation  
  • Virtual tours set-up
  • Content organization
  • Wayfinding routes
  • Styling and branding
  • Roll Out Strategy 

Topical specific trainings are held in a 1:1 environment.

Contact Us to Learn More

Ongoing Support

After Production, your dedicated Client Success Manager will continue to be your main point of contact. Ongoing support includes:

  • Quarterly check-ins
  • Ticket support
  • Continuous training
  • Education on new features
  • Implementation of enhanced functionality 
  • Monthly newsletters
Check Out Our Help Site

Click below to meet the team!

Carolyn Hushek - Head of Client Success

Carolyn Hushek

What Clients Are Saying

If you go on a tour, on campus, and you feel the traditions and all, a visitor will apply but a lot of people can’t visit so we wanted to create a place digital to give that same exact tour; Concpet3D has been the perfect solution to accomplish that goal.

-Michael Green, Emerging & Interactive Media, Texas A&M 

Nickname :: Car Hoosh

Spirit Animal :: Fox

What’s your motto? :: Teamwork makes the dream work

University of Tennessee Knoxville

Colorado Convention Center



Carrie Nicholson - Senior Client Success Manager

Carrie Nicholson

What Clients Are Saying

“Working with Concept3D in developing our new dynamic campus map has been an extremely positive experience. We selected Concept3D through a rigorous open procurement process and worked with them to convert our old built in-house online campus map. York University is Canada’s third largest university, with over 50,000 students with two primary campuses and multiple satellite locations. Working with Concept3D we developed multiple thematic layers for our campus map that can easily be turned on and off. We added several virtual tours and 360 deg images of key features. The feedback we have received from the new map users has been extremely positive.” 

-Paul Mayol, Senior Advisor Institutional Initiatives, York University

Nickname :: Carrie

Spirit Animal :: Octopus

What’s your motto? :: Live fast, die young – bad girls do it well

Penn State Logo





Jason Czeskleba - Client Success Manager

Jason C

What Clients Are Saying

Working with Concept3D has been an absolute pleasure. They gave us the ability to showcase our community and all of the amenities in an easy to work with the platform. The team at Concept3D is very helpful and knowledgeable, they are the best in communication and ensuring our business needs are met. 


Nickname :: Not PC Friendly

Spirit Animal :: Griffin

What’s your motto? :: Life is too short to just settle, never give up and focus only on what you can control

Michigan Tech Logo

Kansas-State-University Logo

Hawaii Convention Center Logo

Courtney Conover - Client Success Manager

Courtney Conover

What Clients Are Saying

With the exceptional quality of service provided by Concept3D, we were invaluably guided through the well-defined production process. They worked with us through every step, offering a refreshing presence of support and confidence, playing a vital role in the project’s success.

-Mount Saint Mary’s University, Los Angeles

Nickname :: Court

Spirit Animal :: Dog

What’s your motto? ::  Actions speak louder than words


Coresite Logo

Shell Point Retirement Community Logo

Crane Island Logo

Tyler Scott - Client Success Manager

Tyler Scott

What Clients Are Saying

Tyler is always so awesome and helpful with providing ideas, examples and answering questions with our map.

-Joshua Smit, Web Content Specialist, Georgia College

Nickname :: Wizard King of the Automated Swiss Army Knives

Spirit Animal :: Cookie Monster

What’s your motto? :: Yield not to adversity but press on more bravely

CSU Logo

University of Maine

Tucson Convention Center



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