Concept3D, Inc.

Organization Compliance & Security and Privacy Practices

                                                             SOC 2 Certification BadgeAICPA SOC Badge

As of December 22, 2023, Concept3D has achieved SOC 2 Type II compliance in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations also known as SSAE 18 across all five Trust Services Criteria for Security, Confidentiality, Processing Integrity, Availability, and Privacy. Achieving this standard with an unqualified opinion serves as third-party industry validation that Concept3D provides enterprise-level security for customer’s data secured in the Concept3D systems.

Concept3D was audited by Prescient Assurance, a leader in security and compliance attestation for B2B, SAAS companies worldwide. Prescient Assurance is a registered public accounting firm in the US and Canada and provides risk management and assurance services which includes but is not limited to SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, and CSA STAR. For more information about Prescient Assurance, you may reach out to them at info@prescientassurance.com.

An unqualified opinion on a SOC 2 Type II audit report demonstrates to Concept3D’s current and future customers that we manage their data with the highest standard of security and compliance.

  • Information Security Program
    • We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
  • Roles and Responsibilities
    • Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
  • Security Awareness Training
    • Our team members are required to go through employee security awareness training covering industry-standard practices and information security topics such as phishing and password management.
  • Confidentiality
    • All team members are required to sign and adhere to an industry-standard confidentiality agreement prior to their first day of work.
  • Background Checks
    • We perform background checks on all new team members in accordance with local laws.

Cloud Security

  • Cloud Infrastructure Security
    • Our services are hosted within Amazon Web Services (AWS) and Microsoft Azure. Both employ robust security programs with multiple certifications. For more information on our providers’ security processes, please visit AWS Security and Azure Security.
  • Data Hosting Security
    • Our data is hosted on Amazon Web Services (AWS) and Microsoft Azure databases. These databases are all located in the United States. Please reference the vendor-specific documentation linked above for more information.
  • Encryption at Rest
    • All databases are encrypted at rest.
  • Encryption in Transit
    • Our applications encrypt in transit with TLS/SSL only.
  • Vulnerability Scanning
    • We perform vulnerability scanning and actively monitor for threats.
  • Logging and Monitoring
    • We actively monitor and log various cloud services.
  • Business Continuity and Disaster Recovery
    • We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
  • Incident Response
    • We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.

Access Security

  • Permissions and Authentication
    • Access to cloud infrastructure and other sensitive tools are limited to authorized employees who require it for their role.
    • Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
  • Least Privilege Access Control
    • We follow the principle of least privilege with respect to identity and access management.
  • Quarterly Access Reviews
    • We perform quarterly access reviews of all team members with access to sensitive systems.
  • Password Requirements
    • All team members are required to adhere to a minimum set of password requirements and complexity for access.
  • Password Managers
    • All company-issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.

Vendor and Risk Management

  • Annual Risk Assessments
    • We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
  • Vendor Risk Management
    • Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.

Contact Us

If you have any questions, comments, or concerns or if you wish to report a potential security issue, please submit a request at https://help.concept3d.com/hc/en-us/requests/new.

Last updated: January 5, 2024